What permissions does Clarant request from Slack?

Clarant requests only the permissions required for AI-powered knowledge retrieval and collaboration, such as reading Slack conversations, shared files, canvases, channel information, and user information, searching authorized Slack content, sending AI-generated messages, and reading and managing reactions.

How do I connect Slack to Clarant?

Sign in to Clarant, open Connectors, locate the Slack connector and click Connect, select your Slack workspace, review the requested permissions, and click Allow. Slack then appears as Connected in the Connectors dashboard.

What happens to my data if I disconnect or uninstall Slack?

Disconnecting or uninstalling Slack revokes access and stops future synchronization, so new Slack content is no longer available in Clarant. Previously indexed information and generated insights may remain available according to your organization’s data retention settings unless deleted by an administrator.

Is my Slack data used to train AI models?

No. Customer data is processed only for authorized requests and is not used to train public AI models without explicit permission. OAuth is used to connect securely, and access tokens are encrypted and securely stored.

Slack Integration Setup Guide

Overview

Clara is an AI-powered enterprise assistant that connects Slack, Gmail, Outlook, Salesforce, HubSpot, and other business systems into a unified knowledge platform.

With Clara, users can:

Search and retrieve information from Slack using natural language.
Ask questions across Slack conversations, documents, emails, meetings, and CRM systems.
Receive AI-generated answers with source citations.
Organize content into workspaces for teams and departments.
Access business knowledge from multiple connected systems in a single interface.

Prerequisites

Before connecting Slack to Clara, ensure that:

You have an active Clara account.
You have a Slack workspace.
You have permission to install applications in your Slack workspace.
You have access to the Clara administration portal.

Install the Integration

Follow these six steps to authorize Clara to access your Slack data.

Sign in to Clara

Open Clara and sign in using your account credentials.

Clara sign-in page with Continue with Google and Continue with Microsoft options — Step 1 — Sign in to your Clara account.

Navigate to Connectors

Open the navigation menu and select Connectors.

Clara Connectors dashboard listing available integrations including Slack — Step 2 — The Connectors dashboard.

Select Slack

Locate the Slack connector and click Connect.

Slack connector dialog in Clara describing access to messages, canvases, threads, and channel history with a Connect button — Step 3 — The Slack connector card.

Choose your Slack workspace

After clicking Connect, you will be redirected to Slack. Select the Slack workspace you want to connect and review the requested permissions.

Slack authorization screen prompting the user to allow the Clara app to access Slack, with a workspace selector — Step 4 — Choose the Slack workspace to connect.

Review permissions

Clara requests only the permissions required to provide AI-powered knowledge retrieval and collaboration. Requested permissions may include:

Read Slack conversations
Read shared files
Read Slack canvases
Read channel information
Read user information
Search authorized Slack content
Send AI-generated messages
Read and manage reactions

Review the requested permissions carefully, then click Allow.

Connection complete

After successful authorization:

You will be redirected back to Clara.
Slack will appear as Connected in the Connectors dashboard.

Clara Connectors dashboard showing Slack with a Connected status — Step 6 — Slack now shows as Connected.

ConnectedOnce Slack shows as Connected, continue to configuration to make its data available inside a workspace.

Configure the Integration

Verify the Slack connection

Navigate to Connectors.
Confirm Slack displays a Connected status.

Clara Connectors settings page showing Slack with a Connected status alongside other integrations — Confirm Slack displays a Connected status in the Connectors dashboard.

Configure workspace access

Navigate to Workspaces.
Create a new workspace or open an existing workspace.
Assign the connected Slack data source to the workspace.

Configure data sources

Within the workspace, select which connected systems should be available. Examples:

Slack
Gmail
Outlook
HubSpot
Salesforce
Fathom
Fireflies

Workspace connector panel with Slack toggled on alongside Hubspot, Fathom, Outlook, Fireflies, and Gmail — Toggle which connected systems are available as data sources for the workspace.

Using Clara

After setup is complete, users can begin asking questions using natural language.

Slack questions

Summarize today's engineering discussion.
What decisions were made during yesterday's product meeting?
Find messages related to Project Phoenix.
Show files shared in the marketing channel.
Which channels discussed the new product launch?

Cross-platform questions

Show the latest HubSpot opportunity discussed in Slack.
Summarize customer feedback from Slack and Salesforce.
Find meeting notes mentioning Project Alpha.
Search documents related to customer onboarding.

Example AI response

Clara retrieves information from connected systems and generates a consolidated answer. The response may include conversation summaries, Slack messages, shared files, canvas information, related business records, and source citations.

Clara answering a Slack query about channels with details and a permalink source — Example — a Slack query answered with citations.

Citations & Sources

Clara provides citations whenever source information is available. Sources may include:

Slack conversations
Slack Canvases
Shared Slack files
SharePoint documents
Emails
Meeting transcripts
HubSpot CRM
Salesforce

An Clara answer showing the Slack search tool call and the source results it cited — Every answer links back to its sources.

Disconnecting Slack

Important

Disconnecting Slack prevents Clara from accessing new Slack data.

Existing indexed information may remain available according to your organization's data retention settings.

Disconnect steps

Navigate to Connectors.
Locate Slack.
Click Disconnect.
Confirm the action.

Disconnect Slack confirmation dialog in the Clara Connectors dashboard — Disconnecting the Slack connector.

Uninstalling the Integration

To completely remove Clara from Slack:

Open your Slack workspace.
Navigate to Apps or Manage Apps.
Locate Clara.
Remove or uninstall the application.
Confirm the removal.

Data impact of uninstalling

Before uninstalling, consider the following:

Slack access permissions will be revoked.
Future synchronization will stop.
New Slack content will no longer be available in Clara.
Previously generated conversations and AI insights may remain available unless deleted by an administrator.

Privacy & Security

Clara is designed with enterprise security and privacy in mind.

OAuth authentication is used to securely connect your Slack workspace.
Access tokens are encrypted and securely stored.
Customer data is processed only for authorized requests.
Customer data is not used to train public AI models without explicit permission.

For additional information, refer to:

Privacy Policy
Terms of Service
Security Documentation

Troubleshooting

Issue	What to check
Slack does not appear connected	Verify that authorization completed successfully. Confirm the correct Slack workspace was selected. Reconnect the integration if necessary.
No Slack results returned	Confirm that required permissions were granted and that the workspace includes the Slack connector as a data source.
Access issues	Contact your Clara administrator if you experience permission-related issues.

Support

For assistance with installation, configuration, or troubleshooting:

Email supportsupport@clarant.ai